Automated Texting for Busy Businesses

Get more customers with our AI-powered texting solution. Built for you.

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See how it works in 15 minutes.

AI Powered

Spend less time on frequent customer questions with our AI-powered texting solution.

24/7 Availability 

Get an inbound lead response rate of 100%, no matter when your customers reach out.

Unified Dashboard

Get all your messages in one place - including texting, Google My Business & Facebook.

Flat Monthly Rate

Only pay for what you use. Busy month? Pay more. Quiet month? Pay less. It's that simple.

Feature Highlights

Customers served!

1 B

people use texting

Customers served!

1 %

prefer text vs. calls

Customers served!

1 %

of texts are read

Customers served!

1 X

lower cost-per-sale

Texting Wins

When you crunch the numbers, texting comes out ahead. Think about how much you prefer texting to calling. That's how your customers think, too.

Who We Are

We're powered by a love for automation and a genuine connection with our customers. AutoSMS is a service from Review Guards - the online review management system used by 100s of small businesses. 

Frequently Asked Questions

Does AutoSMS require a contract or annual commitment?

No. We offer month-to-month subscription plans that you can cancel at anytime. We're that confident you'll like us ;-) But if for any reason it's not a good fit, we won't hold you or your data hostage: export your contacts, keep your phone numbers, and take everything with you.

AutoSMS uses Twilio. Can I bring my own Twilio number(s)?

Absolutely. Unlike most other messaging platforms, we are transparent about our telephone providers and we don't markup those costs. With our volume plans, you can easily add your own Twilio account to AutoSMS and setup numbers from it with our inboxes and automations.

Does AutoSMS use artificial intelligence (AI)?

Yes, we utilizes machine learning for message handling. But we take a holistic approach to automation, emphasizing smart conversation design with minimal friction rather than "AI for AI's sake." That means our automations can use basic scripts, logical rules or AI to drive conversations towards a happy outcome–for both you and your contacts.

How can AutoSMS messaging funnels help my small business?

AutoSMS messaging funnels plug the leaks in your sales process. Inbound inquiries from any channel–voice, text/SMS, Google My Business, Facebook Messenger–get an automatic and immediate reply, ensuring your business is responsive 24/7. Funnels not only capture leads but nurture them, preventing eager buyers from moving on to a competitor. And they build your contact list for re-marketing on autopilot.

Is AutoSMS HIPAA compliant?

Yes. We can support HIPAA applications with a few minor limitations–notably no MMS (picture messages). We encrypt all message content and contact information that passes through our system both in transit and at rest, and all data is secured under strict user access rules. If you intend to use AutoSMS on behalf of an organization with privacy obligations under HIPAA, please advise so that we can execute the required BAAs (Business Associate Agreements) with you and/or your client(s).

Can I use my land-line with AutoSMS?

Although possible, we don't recommend "text-enabling a landline." Unlike other providers who want to get ahold of your business number to make it harder to leave them, we think you should keep your texting program separate. This approach gives you the most flexibility, built-in call-and text-tracking, and minimize risk to your existing business number from carrier penalties or changes in regulation around business texting.

Does AutoSMS offer call-tracking or integrate with my call-tracking provider?

Yes and yes. If you're already using CallRail or CallTrackingMetrics, simply connect your call-tracking account to your AutoSMS inbox and we'll "listen" for call/text activity on your tracking numbers. You can text your contacts back through those numbers via AutoSMS or "delegate" text activity to a number on our platform for more features/lower cost (recommended). If you don't already track your calls, call- and text-tracking is baked-in to AutoSMS, just add Twilio numbers to track calls and texts from different channels.

How much does text/SMS usage cost on AutoSMS?

At AutoSMS, we transparently use Twilio for phone numbers, voice and message delivery, simply passing through their costs to you with zero markup. So a standard SMS message costs a fraction of a cent, or $0.0075, per 160-character "segment. Messages longer than 160 characters will cost a little more since Twilio charges per segment. So, for example, a 320-character message (2 segments) would cost $0.015. Picture messages (MMS) cost $0.02.

Can AutoSMS handle texts over 160 characters?

Yes, we can handle messages longer than 160 characters--in fact, up to 1600 characters. Most carriers support these longer messages, too. For those who don't, the longer message is broken up into 160-character "segments."

Book a Demo

Give us 15 minutes and we'll save you time. Fill out the form or click the icon at the bottom right corner to see the product in action.

"AutoSMS has significantly decreased our incoming calls for basic questions so our staff has more time to serve our customers! The team is always available to help and responds promptly whenever we need assistance. I highly recommend them."

Marketing Coordinator @ Sky Zone Kitchener


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